So I think it may be trying to come up more then once. I get the back page while the thing is stilling coming up. And the program seems to not be running quite right, however I am new at it. But it was better before could you please help me with some advise. Thank you Debra. I have the original Silhouette Software on my mac.
I have now purchased a new Cameo should I delete the software on my mac before installing the new software? If so how? I want to install the silhouette cameo to my new computer.
If I de-activate my license key from my old computer to my new computer will I lose all my file designs that I save to my library?
These are files that I created and saved them to the silhouette studio library. I just purchased a Cameo 3. I have registered and downloaded the software as well as purchased files to use. I have Wi-Fi and even connected through a dedicated line. Please note that the price will increase for the additional file type.
For the sake of convenience, you can adjust your Silhouette Design Store account settings by checking the box labeled "Automatically download a copy of my purchases to my hard disk".
This option will automatically download a compressed version of all of your purchases so you can find your SVG files immediately after purchase. So just try closing out of the file and reopening the SVG file, and that should do that trick! In love with this design? You can grab it here. You must be logged in to post a comment. I was having the same problem but it worked once I signed up for the Cloud Library. Oh my gosh, I just bought my Silhouette yesterday and for the life of me, could not figure out how to connect it to my network to see my purchases the online registration form wasn't working when I first installed , so I tried your link and it WORKED!
I was about to throw this thing at a wall haha thank you! Just like the comment above, if you do not see a "Pending Order" under file. Close out the studio and reopen it. It will prompt you to sign in for the cloud. Do this. On the left side of the screen, you will see your email address with a green check mark. Under this you will see, "Library. You will then see "Recent Downloads. I have followed all of the above suggestions, and still cannot find the items I recently purchased from the design store.
In studio, there is an orange triangle with an exclamation point in the cloud icon even though I am signed in. How do I resolve this? Hi I have purchased a cameo yesterday and today signed up for subscription on the online store. I would double check that you didn't accidentally subscribe under a different email address. If you keep having trouble, you'll want to contact Silhouette America directly. Thanks for leaving a comment! If they still do not download and you have a secure internet connection, then I would get in touch with Silhouette Support.
The chat is typically the fastest way to get in touch with them on their website. I am also having no luck, but your guide was very well put together. I made it to the last step and tried live chat during operating hours and waited over an hour with no response. I am now taking it up on myself to uninstall and re-install and try again. Disappointed by the support from their company. Can you explain what issue you are having?
I am not even seeing the option on the website at the moment. Thank you so much for your help! Thank you for sharing your tips! Like so many others I spent so much time trying to fix this but your solve fixed it!
Thank you so much! It may just depend on the file type. A svg file is just a cut file, it may show an image but it will be the image of the pieces of the file, not a completed project image because that data is not there. Thank You just by clicking and unclicking the work off line button under my name it started working.
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